Privacy Policy
This policy is effective as of July 23rd, 2025.
At ShineTime Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our window cleaning and pressure washing services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
Name and contact information (phone number, email address, mailing address)
Service address and property details
Payment information (processed securely through third-party payment processors)
Service preferences and special instructions
Communication records and correspondence
Automatically Collected Information
We may automatically collect certain information when you visit our website, including:
IP address and device information
Browser type and operating system
Pages visited and time spent on our website
Referring website information
How We Use Your Information
We use your personal information to:
Provide window cleaning, pressure washing, and related services
Schedule appointments and communicate about services
Process payments and maintain billing records
Respond to your inquiries and customer service requests
Send service reminders and follow-up communications
Improve our services and customer experience
Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers: With trusted third-party service providers who assist us in operating our business (payment processors, scheduling software, etc.)
Legal Requirements: When required by law or to protect our rights, property, or safety
Business Transfers: In connection with a merger, acquisition, or sale of business assets
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights and Choices
You have the right to:
Access and review your personal information
Request corrections to inaccurate information
Request deletion of your personal information (subject to legal requirements)
Opt out of marketing communications
Withdraw consent where applicable
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
ShineTime Solutions
(325) 330-0957
[email protected]
Serving Central Texas within 125 miles of Comanche, TX
Consent
By using our services or website, you consent to the collection and use of your information as described in this Privacy Policy.
